Watch Buyback Comparison Navigator (hereinafter referred to as “this Service”) recognizes that the proper handling of customers’ personal information is a social responsibility. We comply with the Act on the Protection of Personal Information (Personal Information Protection Act) and other relevant laws and regulations, and handle personal information in accordance with the following policy.
Article 1: Personal Information Collected
When you submit a request for a purchase appraisal or an overhaul estimate through this service, we will collect the following personal information.
- ◆Name
- ◆Email address
- ◆Phone number
- ◆Your area (prefecture, etc.)
- ◆Preferred method of contact and time of day
- ◆Watch Information (Brand, Model Name, Condition, Accessories, etc.), Images
- ◆Access Logs, Cookie Information, IP Addresses, and Device Information
Article 2: Purpose of Use
We will use the personal information we collect only for the purposes listed below.
- Sending purchase appraisals and overhaul estimates to listed companies and matching them
- Used by listed companies to contact customers regarding quotes and to process transactions
- Communications from Our Service (Confirmation Emails and Important Notices)
- Improving service quality, preventing fraudulent use, and conducting statistical analysis
- Information on related campaigns and new services (only if you have given your consent)
Article 3: Disclosure to Third Parties
Except in the following cases, we will not disclose your personal information to third parties without your consent.
- ◆When providing personal information to listed companies to the extent necessary for them to provide purchase appraisals or overhaul estimates (by submitting the form, you are deemed to have consented to this disclosure)
- ◆When disclosure is required by law
- ◆When it is necessary to protect a person’s life, physical well-being, or property, and it is difficult to obtain the person’s consent
For information on how personal information is handled by the provider (listed company), please refer to that company’s privacy policy.
Article 4: Use of Cookies
This service uses cookies and similar technologies to improve the convenience of the service, analyze usage patterns, measure affiliate performance, and for other purposes. You can refuse to accept cookies by adjusting your browser settings; however, doing so may prevent you from using some features.
Article 5: Collection of Personal Information and Recording of Phone Calls in the Course of Business Activities
For the purpose of recruiting companies to list on our service, we may collect business information (such as business name, address, phone number, and email address) that is publicly available on the Internet, and we may contact you via phone, email, or our contact form to provide information.
Information to Be Collected
- ◆Publicly available information such as business name, address, phone number, and email address
- ◆Name, department, contact information, and preferred contact times of the person in charge
- ◆The content of telephone calls (including recordings and transcripts)
Purpose of Use
- Information and Contact Details Regarding Listings on This Service
- Verifying and improving the quality of customer service; ensuring the accuracy of information provided
- Verification of the Facts Regarding Your Claim and Prevention of Disputes
- Recording and Managing Requests Not to Be Contacted (to prevent further contact)
When providing information over the phone,We may record your call.. The recorded data will be used only for the purposes stated above, and will be promptly deleted once the period necessary for those purposes has elapsed. Additionally, regarding certain parts of this notice,We may use an automated voice system.。
If you do not wish to receive further communicationsPlease let us know when you call, or contact the inquiry desk specified in Article 9. We will record the relevant phone number and email address and stop contacting you in the future.
Article 6: Safety Management Measures
To prevent unauthorized access, loss, tampering, and leakage of personal information, this service implements necessary and appropriate technical and organizational security measures. Specifically, we employ measures such as communication encryption (HTTPS), access restrictions, log recording, and employee training.
Article 7: Requests for Disclosure, Correction, Deletion, etc.
Customers may request that this service disclose, correct, supplement, delete, or suspend the use of their personal information. Upon receiving such a request, we will verify the customer’s identity and respond promptly within a reasonable timeframe. Please contact our customer service desk.
Article 8: Amendments
This service may revise this policy due to changes in laws and regulations, changes to the service, or other reasons. The revised terms shall take effect as of the time they are posted on this service.
Article 9: Contact Information
Please direct any inquiries regarding the handling of personal information to the contact information below.
Watch Buyback Comparison Navigator Administrative Office
Email: kaitori@iwatatokeiho.jp
Effective Date: 2026